• Technicians available 24 hours a day in 168 countries, performing corrective and preventive maintenance on Tape Library and other IT equipment.
• Internal hygiene in IT equipment.
• Real-time ticket updates 24 hours a day with trilingual call center.
We provide Tape Library Maintenance services and global support in 160 countries. Supply of original parts and SLA with response time 24/7 - 365 days.
Replacement of defective parts. Repair tape drives backup.
Accompaniment necessary after the opening of the call, supply of parts with logistics centers distributed throughout the world. Corrective and preventive maintenance on Tape Library.
Real-time ticket updates 24 hours a day with trilingual call center.